Faq

Welcome to the Frequently Asked Questions section of Momenta. These questions are intended to help you get familiar with momenta and find a solution to your problem. Should you have any further questions or suggestions, please feel free to contact us at support@momenta.co.za

To add sites, click on Admin on the top menu bar. On the Admin sub-menu that appears, click Sites. You should see the search area with no sites. Press the Add button and add a new site. Once you have added a site, you will see the site appearing in the list below the search area. If you made a mistake, there is an Edit link in the far right hand column of the sites lists.

NOTE: To make sites appear in your drop-downs (on various other forms), you will have to logout and login again. This action only applies to sites. Adding other data will cause the values to appear immediately in the drop-downs.

TIP: Sites describe where there are locations of plant. Examples: Johannesburg, Truck depot Durban. If you have roaming plant (e.g. trucks and vehicles) that are not associated with a fixed site, you can make a site called Roaming, or Fleet.

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Read more about maintenance Families and Sub Families in the relevant section. Essentially all Components will have a Family and a Sub-Family associated with it. Each component MUST belong to a Family and a Sub-Family. Maintenance actions are associated with Sub-Families, thus if you add a maintenance task to a Sub-Family, ALL Components of that Family and Sub-Family will automatically be awarded this maintenance task. Therefore maintenance tasks are not allocated directly to Components but to Sub-Families.

Examples of Families might be Electric Motors, Conveyer belts, Trucks, Valves, etc. Sub-Families are there to make groupings that will have the same maintenance tasks. So a Sub-Family for Trucks could be Tucks 10 ton or Trucks 5 ton, should they have different maintenance events. Valves could have Butterfly Valves, High-pressure valves, etc. The main thing is to group together items with the same maintenance requirements. Go to Families on the main menu and select Family View from the sub-menu (it should be the default option when you select Families).

Click on the button Add Family. A form will open where you can add a Family. You will notice that the Family Code is awarded automatically as a numeric value. You can select any unique value, however it is suggested to stick with the system awarded codes.

You will notice that a Sub-Family with the same name is awarded automatically to this new Family. To change the Sub-Family name you can click on the far right column’s edit link to change the name to something more descriptive. To add more Sub-Families to a Family click the Add Sub-Family button.

Example: Add Family Vehicles. A new Family and Sub-Family called vehicles are created. Edit the Sub-Family and call it Vehicles saloons. Click Add Sub-Family button and add another sub-family called Vehicles Diesel LDV, etc.

NOTE: You need to set-up your family structure before you can set-up Components.

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You can now add typical maintenance tasks. Note adding tasks are just a description of what needs to be done, it does not actually set a task. More about this later.

Typical tasks can be: General Inspection, Tank cleaning, Major Service, Refurbish, Bearing replacement, etc.

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Before you set-up Equipment it is best to first set-up Equipment PCF, Equipment Sub-Families and Equipment Keys. Equipment Keys are really just used for searching and categorizing. It is not needed, but can be an aid in the equipment search form. Example Equipment key FPL is all fixed plant, VH is vehicles, etc. Go to Equipment on the main menu and select Equipment Key on the Sub-Menu.

PCF (Plant Configuration File) generally refers to the drawings that contains all the components in the plant. Thus you can attach a PCF to the Plant and later attach a Plant Drawing to this PCF code. It will then be easy for the Operators to retrieve the diagram from the Web interface to locate a specific component. Go to Equipment on the main menu and select Equipment PCF on the Sub-Menu. Give the PCF code the same code as the Equipment code, or something that will be easy to spot when PCF entities are associated with Equipement.

NOTE: The words PLANT and EQUIPMENT are used interchangeably and means one and the same thing.

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If you have forgotten your password you can click on the blue \emph{forgotten password} text just below the login fields. You should then see a box appearing where you can enter your email address.

Complete your email address and submit the request. The System will email you your password. If you do not receive your password by email it is possible that either you are not registered on the System or that something is wrong with the email systems, e.g.\ delays. You should contact your System Administrator in that case.

NOTE: The System Administrator will not be able to retrieve your password, but will only be able to set it to a known value.

IMPORTANT: Whenever your password has been mailed to you or reset by the System Administrator please change it immediately after you logged in. This will prevent your password being compromised.

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When you click on the \emph{Maintenance Portal} menu option on the front page, you should see the login screen.

Type your USERNAME or your email address in the first field. Follow that with your password. If you do not have your USERNAME please contact your System Administrator to create an account for you. Your email will only work if the System Administrator configured your email address when your account was created.

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Level 1 users are normally responsible for the maintenance of various plants, called Equipment. Each Equipment can have many Components that need maintenance. See the Maintenance Hierarchy for more information. In addition Level 1 users can have several Level 2 users under her/his control. This user will only see the Equipment allocated to her/him that was allocated by the Administrator.

Responsibilites of Equipment maintenance can be delegated to the Level 2 users. Thus a Level 1 user can decide which equipment must be maintained by which Level 2 operator. If an operator is on leave or not available the Equipment can be transfered to another Level 2 user to take care of.

In addition to being able to do all actions a Level 2 user can do, the Level 1 user can also see Components and Equipment assigned to her/him. The Level 1 user however, cannot change any Component, Equipment or Schedule configuration.

Equipment allocation is exclusive for Level 1 users. This means that if an Equipment is allocated to a Level 1 user, then it cannot be allocated to another Level 1 users at the same time.

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Level 2 users can only act and complete maintenance tasks, or record quantities on Quantity based components (like kilometer reading of a vehicle). This user cannot change or view any Component, Equipment or Schedule configurations.

Equipment allocation for Level 2 users is exclusive. Thus an Equipment can only be allocated to a single Level 2 users at any one time

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Level 3 users can only view what Level 1 and Level 2 users have access to. No updating of Maintenance Tasks is possible.

Equipment allocations is NOT exclusive for Level 3 users. Any number of Level 3 users can be allocted to an Equipment code. The access to Equipment is controlled by the Administrator.

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Equipment contains Components. Components are specific instances of Component Types. Components are also the level at which maintenance tracking takes place. All maintanance activites like Time Schedules and Quantity Schedules are associated with Components.

Components can only belong to one Equipment Code at any point it time. One can re-allocate a Component to another Equipement.

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Equipment is a collection of Components. Equipment can be a complex plant with many components or it can only have one or two components. A vehicle for example has an Equipment Code and the the vehichle is the Component with a specific VIN or Registration number. The vehicle Equipment may also include, for example, a fire extiguisher Component that needs to be tracked as a maintenance item. Or it may include a trailer if it is a truck.

Equipment is associated with one site. There is also a site called AFLOAT which refers to roaming Equipment in the field. Equipment can be transferred from one site to another site. When this happens all the Components that makes up the Equipment is transferred as well. As far as the Maintenance System is concerned, the Site selections can be used to limit the Equipment Codes available for display to only the ones associated with a particular Site.

PCF drawings are associated with Equipment and is generally made up of a schematic diagram that shows all the Components and there interconnecion with each other.

Access control for Level One and Level Two users are at the Equipment level.

The word Plant is synonymous with the word Equipment and can be used interchangeably. The latter is the formal reference for the Maintenance System.

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Component Types describe generic attributes of a Component, like manufacturer, brand and specifications. A Component must have a Component Type. New Component Types can be added to the System to describe new types of Components deployed.

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Sites are locations where Equipment (and the associated Components) reside. The Site information can used to filter the Equipment Codes for a specific loacation when using the Maintenance System.

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Momenta™ Computerised Maintenance Management System: CMMS & Enterprise Asset Management EAM, cloud hosted solutions.